Gameday Match/Event Delivery

Bounded Context

Matchday and event operations including ticketing, access control, security deployment, and away-trip logistics.

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flowchart TB

subgraph "Gameday Match/Event Delivery"
        MATCH[Match]
        EVENT[Event]
        TICKET[Ticket]
        SEASON_PASS[Season Pass]
        SEAT[Seat]
        ACCESS_BADGE[Access Badge]
        MATCHDAY_PLAN[Matchday Plan]
        SECURITY_DEPLOYMENT[Security Deployment]
        AWAY_TRIP[Away Trip]
        ESPORTS_EVENT[E-Sports Event]
    end

    EVENT --> |is a| MATCH
    TICKET --> |assigns| SEAT
    TICKET --> |for| EVENT
    SEASON_PASS --> |covers| SEAT
    MATCHDAY_PLAN --> |for| MATCH
    MATCHDAY_PLAN --> |includes| SECURITY_DEPLOYMENT
    ACCESS_BADGE --> |grants entry to| EVENT

    subgraph "Asset/Infrastructure<br/>Management"
        IOT_SENSOR_READING[IoT Sensor Reading]
        VENUE[Venue]
        ZONE[Zone]
    end

    subgraph "Customer/Fan<br/>Services &<br/>Relationship"
        CUSTOMER_PROFILE[Customer Profile]
        FAN_PROFILE[Fan Profile]
    end

    subgraph "External<br/>Relationships<br/>Management"
        STAKEHOLDER[Stakeholder]
    end

    subgraph "Fan Engagement &<br/>Communications"
        FIXTURE[Fixture]
        MATCH_RESULT[Match Result]
    end

    subgraph "Marketing & Sales"
        SPONSOR[Sponsor]
    end

    CUSTOMER_PROFILE --> |purchases| TICKET
    FAN_PROFILE --> |purchases| TICKET
    SPONSOR --> |attends| MATCH
    IOT_SENSOR_READING --> |during| MATCH
    MATCHDAY_PLAN --> |at| VENUE
    ACCESS_BADGE --> |for| ZONE
    STAKEHOLDER --> |attends| EVENT
    FIXTURE --> |scheduled for| MATCH
    MATCH_RESULT --> |outcome of| MATCH

Business Capabilities

Matchday Operations

• Plan and coordinate matchday operations and logistics
• Manage security deployments and crowd safety
• Manage stadium access control, accreditation, and ticket validation
• Coordinate away match fan travel and experiences
• Organize e-sports events and virtual competitions
• Coordinate matchday entertainment and media operations

Ticketing Platform

• Sell match tickets online with real-time seat availability
• Manage season pass subscriptions and renewals
• Allocate B2B ticket blocks for corporate hospitality
• Generate e-tickets with QR codes for stadium access
• Track ticket sales performance and attendance statistics