Gameday Match/Event Delivery

Bounded Context

Matchday and event operations including ticketing, access control, security deployment, and away-trip logistics.

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flowchart TB

subgraph "Gameday Match/Event Delivery"
        MATCH[Match]
        EVENT[Event]
        TICKET[Ticket]
        SEASON_PASS[Season Pass]
        SEAT[Seat]
        ACCESS_BADGE[Access Badge]
        MATCHDAY_PLAN[Matchday Plan]
        SECURITY_DEPLOYMENT[Security Deployment]
        AWAY_TRIP[Away Trip]
        ESPORTS_EVENT[E-Sports Event]
    end

    EVENT --> |is a| MATCH
    TICKET --> |assigns| SEAT
    TICKET --> |for| EVENT
    SEASON_PASS --> |covers| SEAT
    MATCHDAY_PLAN --> |for| MATCH
    MATCHDAY_PLAN --> |includes| SECURITY_DEPLOYMENT
    ACCESS_BADGE --> |grants entry to| EVENT

    subgraph "Asset/Infrastructure<br/>Management"
        IOT_SENSOR_READING[IoT Sensor Reading]
        VENUE[Venue]
        ZONE[Zone]
    end

    subgraph "Customer/Fan<br/>Services &<br/>Relationship"
        CUSTOMER_PROFILE[Customer Profile]
        FAN_PROFILE[Fan Profile]
    end

    subgraph "External<br/>Relationships<br/>Management"
        STAKEHOLDER[Stakeholder]
    end

    subgraph "Fan Engagement &<br/>Communications"
        FIXTURE[Fixture]
        MATCH_RESULT[Match Result]
    end

    subgraph "Marketing & Sales"
        SPONSOR[Sponsor]
    end

    CUSTOMER_PROFILE --> |purchases| TICKET
    FAN_PROFILE --> |purchases| TICKET
    SPONSOR --> |attends| MATCH
    IOT_SENSOR_READING --> |during| MATCH
    MATCHDAY_PLAN --> |at| VENUE
    ACCESS_BADGE --> |for| ZONE
    STAKEHOLDER --> |attends| EVENT
    FIXTURE --> |scheduled for| MATCH
    MATCH_RESULT --> |outcome of| MATCH

Key Data Entities

Entity	Referenced by
Access Badge	Matchday Operations
Away Trip	Matchday Operations
E-Sports Event	Matchday Operations
Event	Matchday Operations, Stadium Management, Ticketing Platform
Match	Matchday Operations, Sponsorship Portal, Ticketing Platform
Matchday Plan	Matchday Operations
Season Pass	Ticketing Platform
Seat	Ticketing Platform
Security Deployment	Matchday Operations
Ticket	Data Platform, Databricks, Fan Engagement Platform, Integration Platform, Matchday Operations, Salesforce CRM, Ticketing Platform

Business Capabilities

Matchday Operations

• Plan and coordinate matchday operations and logistics
• Manage security deployments and crowd safety
• Manage stadium access control, accreditation, and ticket validation
• Coordinate away match fan travel and experiences
• Organize e-sports events and virtual competitions
• Coordinate matchday entertainment and media operations

Ticketing Platform

• Sell match tickets online with real-time seat availability
• Manage season pass subscriptions and renewals
• Allocate B2B ticket blocks for corporate hospitality
• Generate e-tickets with QR codes for stadium access
• Track ticket sales performance and attendance statistics