Marketing & Sales¶
Bounded Context¶
Campaign execution, sponsor management, brand assets, and the sales pipeline from opportunity to contract.
%%{init: {"flowchart": {"subGraphTitleMargin": {"bottom": 40}}} }%%
flowchart TB
subgraph "Marketing & Sales"
MARKETING_CAMPAIGN[Marketing Campaign]
BRAND_ASSET[Brand Asset]
SPONSORSHIP_PROGRAM[Sponsorship Program]
SPONSOR[Sponsor]
CONTRACT[Contract]
CAMPAIGN[Campaign]
HOSPITALITY_PACKAGE[Hospitality Package]
SALES_OPPORTUNITY[Sales Opportunity]
ACCOUNT[Account]
end
SPONSOR --> |signs| CONTRACT
SPONSOR --> |runs| CAMPAIGN
CONTRACT --> |includes| HOSPITALITY_PACKAGE
MARKETING_CAMPAIGN --> |uses| BRAND_ASSET
SPONSOR --> |participates in| SPONSORSHIP_PROGRAM
ACCOUNT --> |generates| SALES_OPPORTUNITY
subgraph "Club Strategy<br/>Management"
BRAND_STRATEGY[Brand Strategy]
end
subgraph "Customer/Fan<br/>Services &<br/>Relationship"
FAN_PROFILE[Fan Profile]
end
subgraph "Gameday Match/Event<br/>Delivery"
MATCH[Match]
end
subgraph "Product Delivery &<br/>Material Management"
ORDER[Order]
PRODUCT[Product]
end
SPONSOR --> |attends| MATCH
MARKETING_CAMPAIGN --> |promotes| PRODUCT
MARKETING_CAMPAIGN --> |targets| FAN_PROFILE
BRAND_STRATEGY --> |guides| MARKETING_CAMPAIGN
SALES_OPPORTUNITY --> |generates| ORDER
Business Capabilities¶
Marketing Platform¶
- Develop and execute marketing campaigns across all channels
- Manage brand assets, guidelines, and visual identity
- Coordinate sponsorship program marketing and activation
- Market B2C and B2B ticket options and hospitality packages
- Market merchandise and gameday products and services
- Implement brand strategy through content and communications
Salesforce CRM¶
- Manage fan and customer profiles across all touchpoints
- Track sponsor and partner relationship lifecycle
- Handle fan complaints and support tickets
- Provide 360-degree customer view for sales and marketing teams
- Manage B2B sales pipeline and opportunities
- Track customer and corporate account relationships
Sponsorship Portal¶
- Onboard new sponsors and manage partner profiles
- Track sponsorship contract terms and renewal dates
- Coordinate matchday hospitality packages for sponsors
- Report on campaign reach and brand visibility metrics