Matchday Operations Operations

Matchday coordination platform managing gameday planning, security deployments, access control, away match logistics, and e-sports event operations.

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Business Capabilities

• Plan and coordinate matchday operations and logistics
• Manage security deployments and crowd safety
• Manage stadium access control, accreditation, and ticket validation
• Coordinate away match fan travel and experiences
• Organize e-sports events and virtual competitions
• Coordinate matchday entertainment and media operations

Bounded Context

• Gameday Match/Event Delivery

Data Landscape

Entity	Description	Role	Software Systems
Matchday Plan	Operational plan for running a matchday	Owns
Security Deployment	Security staffing and resource allocation for events	Owns
Access Badge	Credential granting entry to restricted zones	Owns
Away Trip	Organised travel for fans attending away matches	Owns
E-Sports Event	Competitive gaming event hosted by the club	Owns
Match	Scheduled football match at the stadium	Uses	Ticketing Platform
Event	Organised gathering such as a match or concert	Uses	Ticketing Platform
Venue	Physical location such as the stadium or training ground	Uses	Stadium Management
Ticket	Entry pass granting access to an event or seat	Uses	Ticketing Platform
Zone	Designated area within a venue for access control	Uses	Stadium Management

Deployment - Acceptance - Matchday Operations

Deployment - Development - Matchday Operations

Deployment - Production - Matchday Operations

Deployment - Test - Matchday Operations

Inbound

System	Description	Technology
Matchday Director	Plan and coordinate matchday operations
Stadium Operator	Monitor access control and crowd safety

Outbound

System	Description	Technology
Azure AI Foundry	Predict crowd density for safety planning	JSON/HTTPS
Microsoft Entra ID	Authenticate	JSON/HTTPS
Stadium Management	Get venue and zone data	JSON/HTTPS
Ticketing Platform	Get event and ticket data	JSON/HTTPS