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Product Delivery & Material Management

Bounded Context

End-to-end supply chain from procurement through inventory, ordering, fulfilment, and point-of-sale transactions.

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flowchart TB

subgraph "Product Delivery & Material Management"
        SUPPLIER[Supplier]
        PURCHASE_ORDER[Purchase Order]
        DELIVERY_SCHEDULE[Delivery Schedule]
        INVENTORY[Inventory]
        PRODUCT[Product]
        ORDER[Order]
        CART[Cart]
        SHIPMENT[Shipment]
        TRANSACTION[Transaction]
        DIGITAL_WALLET[Digital Wallet]
        MENU[Menu]
    end

    CART --> |becomes| ORDER
    ORDER --> |fulfilled by| SHIPMENT
    PRODUCT --> |tracked in| INVENTORY
    SUPPLIER --> |fulfills| PURCHASE_ORDER
    PURCHASE_ORDER --> |scheduled via| DELIVERY_SCHEDULE
    DIGITAL_WALLET --> |records| TRANSACTION
    MENU --> |offered with| PRODUCT

    subgraph "Asset/Infrastructure<br/>Management"
        VENUE[Venue]
    end

    subgraph "Customer/Fan<br/>Services &<br/>Relationship"
        CUSTOMER_PROFILE[Customer Profile]
    end

    subgraph "Financial Resources<br/>Management"
        INVOICE[Invoice]
    end

    subgraph "IT Management"
        INTEGRATION_TOPIC[Integration Topic]
    end

    subgraph "Marketing & Sales"
        MARKETING_CAMPAIGN[Marketing Campaign]
        SALES_OPPORTUNITY[Sales Opportunity]
    end

    subgraph "Products & Services<br/>Development"
        PRODUCT_CONCEPT[Product Concept]
    end

    CUSTOMER_PROFILE --> |places| ORDER
    INVOICE --> |for| ORDER
    TRANSACTION --> |at| VENUE
    MARKETING_CAMPAIGN --> |promotes| PRODUCT
    PRODUCT_CONCEPT --> |becomes| PRODUCT
    SALES_OPPORTUNITY --> |generates| ORDER
    INTEGRATION_TOPIC --> |carries| TRANSACTION

Business Capabilities

Cashless Payment

  • Process contactless payments via NFC at point-of-sale terminals
  • Manage digital wallet top-ups and balance inquiries
  • Track real-time transaction volumes per stadium zone
  • Generate sales reports per concession stand and product category
  • Process food and drinks orders at stadium concessions

Logistics Planner

  • Onboard and manage supplier profiles and catalogs
  • Create and track purchase orders through approval workflows
  • Schedule and monitor inbound deliveries to the stadium
  • Integrate with SAP S4HANA for financial reconciliation

Stripe

  • Process credit card and digital wallet payments
  • Manage recurring subscription payments for season passes
  • Handle payment refunds and disputes
  • Provide PCI-compliant payment infrastructure

Web Store

  • Display product catalog with real-time stock levels
  • Process online orders with payment and shipping
  • Manage product returns and refund workflows
  • Sync inventory levels with SAP S4HANA
  • Support promotional campaigns and discount codes